Dr Anna Reeves
Registered Counsellor Specialising in Sexual Violence, Mental Injury Assessment and Addiction
PhD in Complex PTSD/Trauma Recovery
Approved ACC Sensitive Claims Supplier
Approved ACC Sensitive Claims Provider
AoD Report Writer for the Ministry of Justice
Accredited Clinical Supervisor MNZAC & DAPAANZ
Shop 4, 434 Heretaunga Street West, Hastings Central 4122
annareeves.counselling@gmail.com
About me

I am a cisgender woman with 16 years of experience in the fields of mental health, addiction, sexual violence, and psychological trauma. My professional background includes extensive work in healthcare and community-based services, child and adolescent behavioural health, alcohol and drug rehabilitation, family violence and sexual harm. I have supported many people with relationship difficulties, parenting issues, attachment issues, women’s issues (prenatal, perinatal, postpartum, infertility, miscarriage and termination of pregnancy), anxiety, depression, trauma and PTSD, substance use disorders, gambling problems, intimate partner abuse, sexual abuse and sexual assault.
Based in Hastings, I have been in private practice since 2019. At first, I provided therapy and mental injury assessment to survivors of sexual abuse and assault through ACC’s Integrated Service for Sensitive Claims (ISSC). I provided EAP counselling through Vitae and Telus Health (NZ). I delivered psychological intervention to primary healthcare patients with mild-to-moderate mental health difficulties (by GP referral). I supervised other professionals practicing in the fields of counselling, addictions, law, medicine and social work.
Currently, I am an approved Supplier (Contract Holder) for ACC’s Sensitive Claims Service. The Sensitive Claims Service provides support, assessment, and treatment services for kiritaki (clients) who have experienced sexual abuse or assault covered by the Accident Compensation Act 2001 and have a mental injury caused by that act of sexual abuse or assault.
ACC Sensitive Claims Supplier
I manage a team of ACC-approved therapists working across Taupō District, Hastings District, Napier City, Wairoa District, Kāpiti Coast District, and Wellington City. If you have experienced sexual abuse or assault and are looking to engage in therapy, please contact me. I may be able to refer you to a suitable Lead Service Provider in your area. (Please note: availability may be limited, particularly in the Kāpiti and Wellington regions.) I also have a dedicated team in Hawkes Bay Regional Prison supporting clients who are currently incarcerated and/or transitioning back into the community.
My therapists specialise in working with LGBTQIA2+, males, females, older adults, prisoners, and young people under the age of 18. We treat every client as a whole person and consider other needs, such as neurodivergence, gender identification, sexual identification, social needs, et cetera, when making an assessment of any client’s presentation. Our organisation is committed to meeting the needs of LGBTQIA2+, Rainbow, Takatāpui and Irawhiti communities in a manner that acknowledges and celebrates the heterogeneity of the communities themselves. We are committed to meeting the needs of tāngata whaiora who identify as Māori.
We consult professionally with health and wellbeing services both locally and nationally, including medical clinics, GPs, and Mental Health and Addiction Services. We work alongside Oranga Tamariki (Ministry for Children) and the Child, Adolescent & Family Service (CAFS) to support children and young people. We work alongside Oranga Hinengaro (Kaupapa Māori Mental Health Services), Te Poutama Tautoko (Kaupapa Māori Addiction Services), Springhill Treatment Centre, and other residential AoD rehabilitation services to support clients with mental health and addiction issues. We access Te Rangihaeata Oranga Trust (Gambling Recovery HB), InsideOUT, Gender Dynamix Aotearoa and OutLine Aotearoa for support and advice. Clients experiencing domestic violence are referred to Women’s Refuge. Clients with sexually harmful behaviour are referred to the Safe Network, STOP or Wellstop. We work with NZ Police, Community Corrections and Abuse in State Care. We organise ACC-approved Rongoā Māori services for clients with an accepted Sensitive Claim.
Our profile on ACC’s Find Support website can be found here: Anna Reeves Counselling Ltd
Accepting new providers
I am accepting new providers onto my contract on a case-by-case basis, depending on our service needs. If you are a registered counsellor, psychotherapist, clinical psychologist, psychiatrist, social worker, occupational therapist, physiotherapist, dietician, nurse, speech language therapist, or cultural advisor looking to provide services for ACC Sensitive Claims, please contact me on 021305532 or annareeves.counselling@gmail.com
Services I provide:
Specialist Cover Assessments
I am not taking on new clients myself, but will complete Specialist Cover Assessments where required. A Specialist Cover Assessment in the Sensitive Claims Service is a formal clinical evaluation used to determine whether a person meets the criteria for ACC cover for mental injury resulting from sexual abuse or assault. I provide a clinical opinion on whether the mental injury is causally linked to the Schedule 3 event(s), which is essential for confirming cover eligibility.
I have extensive experience completing Specialist Cover Assessments where significant vulnerabilities and risk factors are present, including transience, institutionalisation, family violence, intravenous drug use (IVU), drug-induced psychosis, volatility, deliberate self-injury, suicidality, homocidality, and ongoing risk of sexual harm. I specialise in assessing female survivors of gender-based violence and intimate partner abuse, male survivors of abuse in State Care, people with histories of criminal, violent and/or sexually harmful behaviour, and people with complex substance use disorders.
I work inside Hawkes Bay Regional Prison providing mental injury assessments in all units, from high security to minimum. I am available to assess prisoners in other Corrections facilities via audio-visual link (AVL).
You can contact me on 021305532 or annareeves.counselling@gmail.com to request a Specialist Cover Assessment.
Alcohol and other Drug reports for the Ministry of Justice
I am also on a panel of qualified AOD report writers approved to provide AOD reports for cases in New Zealand courts in the criminal jurisdiction.
If you are a lawyer seeking an AoD report to assist with sentencing decisions, please email me annareeves.counselling@gmail.com
My credentials
Full list of Qualifications: Certificate in Professional Supervision (Unitec/NZ Coaching & Mentoring Centre), Toi Paematua Diploma of Māori Art (Raranga) (TWoA), Maunga Kura Toi Bachelor of Māori Art (Rauangi) (TWoA), Bachelor of Arts (Education) (Massey), Graduate Certificate in Health Science (Addictions) (AUT), Postgraduate Diploma of Education with Merit (Counselling & Guidance) (Massey), Master of Counselling Studies with Distinction (Massey), PhD (Auckland)
Professional Memberships: Te Whatu Ora Accredited Member of the NZ Association of Counsellors Te Rōpū Kaiwhiriwhiri o Aotearoa (MNZAC #67975), Accredited Clinical Supervisor for the Addiction Practitioners Association Aotearoa New Zealand (DAPAANZ #2572).
Office location
My office hours are 9am – 5pm Monday to Friday.
My office is Shop 4, 434 Heretaunga Street West, Hastings Central 4122


“Whenever people are abused, they do many things to oppose the abuse and to keep their dignity and their self-respect. This is called resistance. The resistance might include not doing what the perpetrator wants them to do, standing up against, and trying to stop or prevent violence, disrespect, or oppression. Imagining a better life may also be a way that victims resist abuse. Many people believe victims passively accept violence, and lack self-esteem, assertiveness, or boundaries. Unfortunately, this leads people to have an incorrect, stereotyped, negative view of victims.” – Calgary Women’s Shelter
Need help urgently?
If you are in crisis, phone your local Mental Health Crisis Team (CATT Team). Contact numbers and open hours for CATT teams nationwide can be found here: CATT teams (NZ)
The 24/7 Emergency Mental Health Services (EMHS) number in Hawkes Bay is 0800 112 334
For urgent mental health situations in Taupō, contact the Acute Response Team (ART) on 0800 166 167
If you are experiencing moderate to severe mental health or addiction problems in the Wellington, Porirua or Kāpiti areas, please call MHAIDS 24/7 on 0800 745 477
Sexual harm services
If you have experienced sexual harm, you can contact Safe to talk. Safe to talk is the nationwide helpline, run by Whakarongorau and funded by the Ministry of Social Development (MSD), that provides free and confidential support and information to anyone affected by sexual harm.
Survivors of sexual abuse or assault seeking support from ACC can visit Safe to talk to get help finding available ACC-funded therapy providers and useful resources and information. More information is available here: https://www.safetotalk.nz/sensitive-claims/
Safe to talk is available 24/7, but the support to find a provider is only available Monday to Friday between 8am and 8pm, and Saturdays between 10am and 6:30pm. Safe to talk’s Pathway to Sensitive Claims service is closed on Sundays and public holidays.
You can reach Safe to talk in the following ways:
- Text 4334
- Phone 0800 044 334
- Email support@safetotalk.nz
- Webchat on www.safetotalk.nz
The 24-hour helpline for Rape Crisis Hawkes Bay is 0800 883 300
To get in touch with Taupō Sexual Assault Medical Service (SAMS), contact 0210 892 4556 or tauposams@gmail.com
Wellington’s Rape Crisis service can be contacted on 04 801 8973 or support@wellingtonrapecrisis.org.nz
You can also visit TOAH-NNEST – Te Ohaakii a Hine – National Network Ending Sexual Violence Together for advice and support.

